Refund policy

At Relay Mester, your satisfaction is our top priority. That's why we offer a 30-Day Money-Back Guarantee.

30-Day Returns

If you're not completely satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.

Return Conditions

To be eligible for a refund:

• The item must be returned within 30 days of delivery.
• The product should be in its original condition.
• Proof of purchase is required.

Refund Process

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We'll make it right as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.